Who we are

The address of our website is: https://www.towbox.sk.

Comments

When website visitors leave comments on the page, we collect the data that is displayed in the comment form as well as the IP address of the users and the User Agent of the browser for spam protection purposes.

An anonymized string created from your email address (also called a hash) may be provided to Gravatar to verify that you are using it. The Gravatar privacy policy can be found at: https://automattic.com/privacy/. After your comment is approved, your profile photo will be publicly displayed along with the content of your comment.

Multimedia

When uploading images to a website, you should avoid uploading images with EXIF ​​GPS location data. Web visitors can download and view any location data from images.

Cookies files

If you add a comment on our site, you can agree to save your name, e-mail address and website in cookies. This is for your convenience so that you don’t have to fill in your details again when adding another comment. These cookies are valid for one year.

If you visit our login page, we will store temporary cookies to determine whether your browser accepts cookies. These cookies do not contain any personal data and are deleted when the browser is closed.

When you log in, we set several cookies to save your login data and display settings. Login cookies are valid for two days and display settings for one year. If you choose the “remember” option, your login will be valid for two weeks. When you log out of your account, cookies are deleted.

When editing or publishing an article, additional cookies will be stored in your browser. These cookies do not contain any personal data and refer only to the ID of the article you edited. Files are valid for 1 day.

Embedded content from other websites

Suggested Text: Articles on this website may contain embedded content (eg videos, images, articles, etc.). Embedded content from other sites behaves as if the visitor were visiting another website.

These websites may collect personal information about you, use cookies, embed third-party tracking and monitor your interaction with embedded content, including tracking your interaction with embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the password reset email.

How long we keep your data

When adding a comment, the comment and its metadata are kept separately. This allows us to automatically recognize and approve any related comments without having to be put on hold for moderation.

For users who register on our websites (if any), we also store the personal data they provide in their user profile. All users can view, modify or delete their personal data at any time (except for changing the user name). Website administrators can also view and edit this information.

What rights do you have over your data?

If you have an account on this website or have left a comment here, you can request to export your personal data that we store about you, including data that you have provided to us. You can also request the deletion of personal data. But this does not apply to data that we have to keep about you for administrative, legal or security reasons.

Where your data is sent

Visitor comments may be screened through an automated spam detection service.

We collect information about you while shopping in our store.

What we collect and store

During your visit to our website, we will record:

The products you viewed: this data is used e.g. to display recently viewed products

Location, IP address and browser type: we use this for purposes such as calculating taxes or postage

Delivery address: this data is used e.g. to calculate postage before entering and sending the order!

We will also use cookies to track the contents of your shopping cart while you browse our website

When you make a purchase from us, we ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment information, and optional account information such as username and password. We will use this information for purposes such as:

Sending information about your account and order.

Responding to your requests, including refunds and complaints

Payment processing and fraud protection

Set up your account for our store

We comply with all legal obligations we have. For example, calculating taxes.

Help us improve our offer

We will send you marketing communications if you opt-in

If you create an account, we will store your name, address, e-mail and telephone number, which will be used to fill in the details at the checkout for your orders.

We generally retain information about you for as long as we need the information for the purposes for which we collect and use it or we are legally required to continue to retain it. For example, we will keep order information for XXX years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.

We will also save comments or ratings if you choose to leave them.

Who in our team has access

Our team members have access to the information you provide us. For example, both administrators and store managers can access:

Order information such as what was purchased, when, where to ship, and

Customer information such as your name, email address, and billing and shipping information.

Our team members have access to this information to help process orders, complaints and address your questions.

What we share with others

This information will be shared with third parties that help us perform our services in relation to you, e.g. Google Ads, Google Analytics, Facebook/Meta, Heureka, Pricemania…

Payments

We accept payments via PayPal and Besteron. When processing payments, some of your information is sent to PayPal, including information that is necessary to process or support the payment, such as the total amount of the purchase and billing information. We also send the following customer data to the payment gateway: Name, Email address, Phone number, Mobile phone number, Billing address, Delivery address (Shipping address).

More details can be found in PayPal Privacy Policy.